Frequently Asked Questions
Frequently Asked Questions
Orders & Pickup
Q: How long does it take to prepare my order?
A: Standard preparation time is 2-5 days. Express options are available.
Q: Where do I pickup from?
A: Currently, our pickup location is near Berri UQAM metro station in Montreal, QC. Complete address will be shared after pickup via email.
Q: Can I track my order?
A: Yes! You can send email with order ID to get more information on order status.
Products
Q: Are your products of professional quality?
A: Absolutely! We only carry bake with most premium quality of ingredients.
Q: Do you offer custom designs?
A: Yes, we can make custom designs with additional cost.
Returns
Q: Can I return the products?
A: No returns & refunds possible.